Disability and Access.
Physical Access
The Museum of Royal Worcester is partially accessible to wheelchair users only to the ground floor galleries, exhibition hall and disabled toilet, we are seeking funds for repairs. We have two free wheelchairs which can be used for your visit subject to availability. When our lift to the first floor is out of service wheelchair users and essential accompanying carers are admitted free of charge.
If you would like to book pottery painting we can make arrangements for this to take place on the ground floor for you or your group. Please contact bookings@museumofroyalworcester.org. Three hour blue badge parking is available in Severn Street outside the Museum.
When our lift is in operation only essential accompanying Carers supporting your visit are admitted free of charge. Please present one of the following: a Disability Allowance Award or Attendance Allowance letter, a Personal Independence Payment letter, a Blue Badge entitlement letter, or a letter from a GP or Consultant confirming the need for a full-time carer. We ask that this is dated within the last 12 months.
Visitors With Hearing Impairment
Our audio guide is available with silent headphones or hearing loop. The hearing loop and silent headphones enable hearing impaired people to enjoy the audio guide when both their hearing aids are switched to ‘T’. The Museum of Royal Worcester is a very visual museum and the cabinets have printed captions and factsheets are available. Hearing dogs are welcome.
Visually Impaired Visitors
Our audio guide describes many exhibits, the history behind the manufacturing process and specific items. Items on general display cannot be handled, but an introduction with a member of staff and opportunity to handle items from the collection can be booked for groups of visually impaired visitors. Please book this service in advance of your visit. Guide dogs are welcome.
Please ask our staff for any other help you may need.
Seating Accommodation
To help accommodate a variety of visitor needs, the Museum provides comfortable seating areas in our spacious galleries across both floors.
For a preview of what to expect from your visit, please watch the video below.